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I often wonder, “If they all agree so much, why are they all here?”
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Are customers just an unwelcome interruption to many businesses and their staff?
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It is the challenging situations that allow us to show we are true professionals.
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So many people start talking with an answer before they know the question.
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My friend had a unique way of understanding what was important and following through with focus.
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Even the people that promote themselves ignore it from others.
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We are all looking for something. But how are we seen?
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One of the important aspects of communication is separating “how you feel” from “what you know.”
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“Get over” being enamored with your logos, websites and tag lines and BE the company others talk about!
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Want someone to know the benefits of working with you or buying your product or service?
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The phrase “your call is very important to us” really looses crediblilty after 30 repeats.
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Meaning. Significance. Purpose. Reason. Are these clear anymore?
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Using facts alone to battle fear is typically a losing battle. Sorry.
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You cannot accidentally appreciate. It is a deliberate action but also an action with rewards.
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We all like to think we are easy to work with and easy to do business with… but are we?
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