Nerd-to-English™
Nerd-to-English is about translating what we know (or need to know) for success!
Sponsored by Forte' Incorporated, a provider of:
* Assessment Services for
management and I.T.
* Evaluation of processes, procedures
and compliance
* Training and Mentoring
For communication tips and ideas, follow Nerd-to-English on Twitter, at @nerdtoenglish!From DarkReading…
- Compliance: The Surprising Gift Of Windows XP
The end of Windows XP will force organizations to properly reinvest in a modern and compliant desktop infrastructure that will be easier to maintain and secure. - Compliance Is Not Hard
Compliance requires a new set of healthy habits and the self-discipline to make those habits stick - Doomsday Prepping Your Business
Security and compliance are your guides to survival - You Are Not Over Budget -- You Underestimated
When forces align to underfund IT projects, they guarantee an ugly finish - Zoo Dog
A personal tale of documentation failure
- Compliance: The Surprising Gift Of Windows XP
@NerdtoEnglish (from Twitter)
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"What is Your Snake?" Ignoring reality to focus on fear will do more harm than we realize. - G ow.ly/BiUX1
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"Perspective From a 3:23am Chipmunk" and the lesson we can learn from it... G ow.ly/AfcxB
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"What is Your Snake?" Ignoring reality to focus on fear will do more harm than we realize. - G ow.ly/BiUUO
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"Perspective From a 3:23am Chipmunk" and the lesson we can learn from it... G ow.ly/Afcsj
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service Archive
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It’s Someone Selling Something
To be effective you must remember to do unto others as you would have them do unto you -
What to do with the Failures?
What do you do with the failures? Do you distance yourself? Or something better? -
Can You See Yourself?
Are customers just an unwelcome interruption to many businesses and their staff? -
Improvement Barriers
For many, there is either no time or no money to improve. That’s a big problem. -
Be a Customer, Notice What Works
When buying something, did your salesperson make you happy or miserable? Why? -
Missing the Mark: My Warranty Tale
Even when being great, missing the mark just once can create challenges that outlast all your good work. -
Thankfully, Clients Can Be Difficult
It is the challenging situations that allow us to show we are true professionals. -
The Only Person In The World
Effective communication is highly dependent on our awareness of the people around us. -
Pointless Appointments
There are different standards based on status, perceived status or profession. -
Practicing at Waffle House
Being the customer is a great place to practice communication and usually results in better service too! -
You Can Tell Me "No"
Many people are so culturally geared to avoid the word “no” they would rather tell a lie. -
Painting Your Picture
Want someone to know the benefits of working with you or buying your product or service? -
The Hospitality Business
We are all in the hospitality business. Not just service. Not just customer service. Hospitality. -
Your Call is Not Important
The phrase “your call is very important to us” really looses crediblilty after 30 repeats. -
The Power of Genuine Appreciation
You cannot accidentally appreciate. It is a deliberate action but also an action with rewards.
