Nerd-to-English™
Nerd-to-English is about translating what we know (or need to know) for success!A service of Forte' Incorporated, Nerd-To-English includes:
* Assessment Services for
management and I.T.
* Evaluation of processes, procedures
and compliance
* Training and MentoringFollow us on Twitter, username @nerdtoenglish, for communication tips and other useful info!
service Archive
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Practicing at Waffle House
Being the customer is a great place to practice communication and usually results in better service too! -
You Can Tell Me “No”
Many people are so culturally geared to avoid the word “no” they would rather tell a lie. -
Painting Your Picture
Want someone to know the benefits of working with you or buying your product or service? -
The Hospitality Business
We are all in the hospitality business. Not just service. Not just customer service. Hospitality. -
Your Call is Not Important
The phrase “your call is very important to us” really looses crediblilty after 30 repeats. -
The Power of Genuine Appreciation
You cannot accidentally appreciate. It is a deliberate action but also an action with rewards. -
Thankfully, Clients Can Be Difficult
It is the challenging situations that allow us to show we are true professionals. -
Improvement Barriers
When times are good, TIME for improvement is usually not available. When times are not so good, MONEY for improvement... -
Absolutes
Absolutes. I see them talked about and written about in print and online all the time. BOLD, PROUD, DECLARATIONS… -
What to do with the failures?
What do you do with the failures? Do you distance yourself from your failures as fast as possible? ... -
BIG WORDS are Not Your Friend
Big Words. Jargon. Lingo. TLAs (Three Letter Acronyms). When striving to communicate for success, these are not... -
The Only Person In The World
Much of good communication is dependent on our understanding of the people and world around us. -
Be a Customer… Learn What REALLY Works!
When buying something, did you ever work with someone in sales that made you miserable? Or you saw how... -
Perspectives. We all have ONE. Successful People have MANY!
Perspective. We all have one. Most successful people have many. You hear people describe this in other ways, such as vision,... -
This is Easy (if nothing ever goes wrong)
Most things are easy… as long as nothing every goes wrong.
