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Effective communication is not just spewing of information
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Not all messages can be passed. Some must be shared. There is a difference.
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Asking for a referral is asking for someone to not only trust you, but to loan you that trust.
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For good or bad, our behavior becomes our reputation. What reputation does your actions communicate?
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What you say and write may initially “look” safe to you but can potentially cause great pain.
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It is the challenging situations that allow us to show we are true professionals.
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“It’s beyond my control” is NOT a professional business plan. And it doesn’t communicate a professional image either.
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No matter what you say, it can be the things you do and the things you don’t say that destroy...
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There are different standards based on status, perceived status or profession.
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Do you ignore responsiblity or accept too much?
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There are people who are more afraid of looking uniformed than looking foolish.
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We are all in the hospitality business. Not just service. Not just customer service. Hospitality.
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Do your clients and colleagues think you are THE Standard by which all others are measured?
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We all like to think we are easy to work with and easy to do business with… but are we?
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In building your business or career, it is not who you know… it is about who knows you! And by...
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