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For many, there is either no time or no money to improve. That’s a big problem.
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What is one of the most common differences in success and failure? Expectations.
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MONEY. So many people don’t like to talk about it. They dance around the subject. And this creates problems.
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Effective communication is highly dependent on our awareness of the people around us.
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Our first instinct to a threat can be fight-or-flight. There is another option.
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“What we have here is an imaginary situation and I’m just trying to keep it real!”
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Translation is not just repeating a message with different words.
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Do you have this special gift?
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Avoid making something so simple that it is no longer accurate.
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Being the customer is a great place to practice communication and usually results in better service too!
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Sometimes a simple direction can become great advice.
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Want to be heard? Want to be seen as a person of value, a trusted advisor, a friend?
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When asked, “Who is your customer?” is “Everyone!” your answer? Really?
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Do your clients and colleagues think you are THE Standard by which all others are measured?
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Ever notice how businesses and people of all types sell themselves and their ideas much like high school students? They...
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