-
“I can’t…” can be an appropriate valid response or a dangerous barrier to progress and growth.
Read More
-
Want my interest or my business? Easy, just show me how to win.
Read More
-
Trying to understand others when we don’t understand ourselves is quite difficult.
Read More
-
Broken discussions are expensive. They are black holes for wasted time, lost money, missed opportunity, unnecessary distress, and unfair loss...
Read More
-
No matter what you say, it can be the things you do and the things you don’t say that destroy...
Read More
-
Too many people and companies believe that keeping in touch with customers means bombing them.
Read More
-
The success of your messages should not be solely dependent on being the loudest or most demanding message.
Read More
-
When you hear “fiction of the matter” how do you respond? Do you question it? Do you ignore it?
Read More
-
Whether you like it or not, many people need a crisis to move them to action.
Read More
-
Magnification, and its twin, Minimization, alters how we process and interact with the world.
Read More
-
There are different standards based on status, perceived status or profession.
Read More
-
There are groups that have a culture of confusing or meaningless communication.
Read More
-
How we see the world around us is critical to how we interact with it.
Read More
-
Discounting the positives is not about being modest or humble
Read More
-
We are not perfect and we know that. Yet, we often forget that too.
Read More
