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What do you do with the failures? Do you distance yourself? Or something better?
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Be careful to not kill your own reputation and brand.
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With so many people using social media to damage their image, here are some tips so you can too!
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Are customers just an unwelcome interruption to many businesses and their staff?
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Beware of the message assassins, those who seek to kill your ideas or messages.
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For many, there is either no time or no money to improve. That’s a big problem.
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When buying something, did your salesperson make you happy or miserable? Why?
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What is one of the most common differences in success and failure? Expectations.
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Even when being great, missing the mark just once can create challenges that outlast all your good work.
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It is the challenging situations that allow us to show we are true professionals.
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Effective communication is highly dependent on our awareness of the people around us.
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You know what you mean. If someone else doesn’t understand, it must be his or her problem, right?
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Broken discussions are expensive. They are black holes for wasted time, lost money, missed opportunity, unnecessary distress, and unfair loss...
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Too many people and companies believe that keeping in touch with customers means bombing them.
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My friend had a unique way of understanding what was important and following through with focus.
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