training Archive

Lots of Data (and I Don’t Care)

Effective communication is not just spewing of information

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Killing the Southern Accent

It is not just about the words and how they are presented but, most importantly, how they are heard.

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What to do with the Failures?

What do you do with the failures? Do you distance yourself? Or something better?

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Ignore the Right Answer

Denial and avoidance are common attempted solutions to problems.

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The Big Ig

Our life is filled with requests that are not just denied, they are ignored.

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The Danger of Ad Hoc

Quickly adapting to a problem is good as long as it is not done mindlessly.

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Did You Think I Was Listening?

We’ve learned to tune out others and we’ve learned how to make ourselves easily ignored.

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Distinguished Panels Stink!

I often wonder, “If they all agree so much, why are they all here?”

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10 Ways to Screw-Up Your Message

Do you love to be regularly ignored? Here’s how!

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Can You Plan Without Crisis?

Most people wait until a problem develops before considering if there are better options. Do you do this?

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Confusing does not always mean Wrong

Confident ignorance is still ignorance.

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Drawing the Joker

How much do you rely on luck instead of preparation?

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Spilling Your Secret

Be careful to not kill your own reputation and brand.

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10 Ways to Screw Up Your Social Media Messages

With so many people using social media to damage their image, here are some tips so you can too!

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Can You See Yourself?

Are customers just an unwelcome interruption to many businesses and their staff?

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