Effective communication is highly dependent on our understanding of the people around us. Despite this, I am constantly amazed at the number of people that seem to have no idea there is anyone else on the planet.
Maybe I’m just getting old and “ornery” (as my grandfather might say). However, it seems increasingly common to find people that are oblivious to others. For example I see people that will:
1. Stand in the middle of the grocery aisle, blocking traffic in two directions, while others wait to pass.
2. Pull out in traffic without even attempting to look for oncoming cars.
3. Stand at a fast food register taking two minutes just to review and consider the menu while ten people wait behind them at lunch hour.
4. Continue to chat with a bank teller about local gossip, news, or the weather while a line of other customers watches and waits.
How does this apply to business and communication? Well, we tend to see things in others before we see them in ourselves. So, each time you see someone unaware of others, it is a very important reminder for you!
Are you aware of those around you? Not only of their presence but also of their interests, goals, needs, and ideas? Do you work to pay more attention to others? Could you do more?
Other people can be great reminders of our own behavior, be it good and bad! So watch for yourself in the actions of others and learn from their examples.