Beaten and Robbed


They wouldn’t stop, demanding more.  They seemed to think that I had more to give.  Retrospectively, it was clear they had done this to many others.

Maybe they were desperate, maybe they were afraid, maybe they were just bored.

It started normal enough.  A great discussion on the phone, a planned meeting to discuss moving the deal forward.  I thought they were real customers.  They seemed interested enough and said many of the “right” things.

We met and talked.  They seemed professional and sincere.  But as the discussion moved forward, it eventually became apparent this was not what it appeared… or at least not what I had presumed. 

In the end, I let them rob me of my time.  It was okay they questioned my experience.  But it eventually became clear they were never going to trust my advice.  They were intent on beating up  all of my suggestions.  Finally it became clear to me they had no intention of being a customer of mine… or of anyone.  Then they fled.  It happens.  It is likely best for all concerned.  Perhaps they thought they were ready to be customers too, then realized they weren’t.

Now I am left to reflect and hopefully learn. I am the manager of my time and the keeper of my attitude.  This effects how I treat others, often displayed by how I interact and communicate.

The challenge for me is to learn without creating stereotypes or false absolutes for future prospects. 

In my first meeting with my next client, they may look and act the same… and be for real.  I shall hope to not make a false assumption based on the past.  For there are deals to be made, clients to help and money to be made.


About the Author

Glenn S. Phillips works with leaders who want to leverage technology and understand risks within. An author and blogger, Glenn is often quoted in national media, plays a really ugly tuba (it even has a bullet hole) and is a fan of dark chocolate and great puns.