Commute with a Donkey


“That’s not how we’ve always done it.”

Ever here that comment?  We hear it frequently as we work with companies that are looking to improve and grow because that growth also involves change.

Change is hard for people despite that most of our lives are filled with change.  We grow up, we grow old, we grow out.  We learn, we forget.   We relocate, we change jobs, we have children.  Change, change, change.

Perhaps it is all this change that leaves people also clinging to those things that don’t change.  But I also think it is sometimes because people can just be lazy.

When I hear “That’s not how we’ve always done it,” then I know we are probably on track for something good and hopefully something great.  No one should hire our team to repeat what is already in place.  We are hired as agents of change, growth and improvement.  But it is still change (as hard as that is for many people).

Let me tell on myself…. I have to admit when I hear people complain about change and progress and a yearning for “how it has always been done,” I have a voice in my head that wants to be a bit of an inappropriate smart mouth and respond with something like…

“Well, did you ride a donkey to work today?  After all, this new technology car thing has all types of problems and costs but donkeys have been dependable transportation for centuries.” 

Now, I don’t say this.  However, I don’t think such a comment is really much different than theirs.

Now not all change is good.  In fact I see companies and people that use change to generate chaos they can hide behind for various reason.  That is a real problem but a topic for another day.

See and hear change as an essential element of success.  Now, it won’t guarantee success.  Change can be a change for the worse.  But remember that “better” is impossible without change too.



About the Author

Glenn S. Phillips works with leaders who want to leverage technology and understand risks within. An author and blogger, Glenn is often quoted in national media, plays a really ugly tuba (it even has a bullet hole) and is a fan of dark chocolate and great puns.